CHERRI DELIVERY SERVICES - FREQUENTLY ASKED QUESTIONS
- Do you offer free delivery?
- -FREE Delivery (Colombo 1-15, Rajagiriya, Nawala, Nugegoda, Maharagama).
- -Suburbs Rs. 120/- ( IDH, Kotikawatte, Battaramulla, Thalawathugda , Malabe, Boralasgamuwa, Piliyandala, Mount Lavinia, Kalubowila, Dehiwala ).
- -Rs. 250/- Greater Colombo ( Hokandara, Kottawa, Pannipitiya, Homagama, Peliyagoda, Kaduwela, Mattegoda, Homagama, Kesbewa, Moratuwa).
- -Rs. 250/- (Western Province (Gampaha & Kalutara) , Central Province, Eastern Provence, North Central Province, North Western Province, Sabaragamuwa Province, Southern Province, Uva Province ).
- -Rs. 300/- (Eastern Province, Northern Province).
- Can I add special delivery instructions?
On the checkout page there's a text box “Delivery Information” . You can write us additional details.
- How do I check the status of my order?
You can track your order anytime using the tracking code we sent via SMS/E-mail.
- What is the earliest that my orders can be delivered in Sri Lanka ?
You need to place the order at least one working day prior to the delivery date.
- Is the delivery guaranteed in Sri Lanka ?
Yes, absolutely. You will get a confirmation e-mail and a SMS right after you places the order. Also you will get the final confirmation SMS confirming the delivery. You may check the status of your order at our “track order” page.
- What if we can't find your recipient's address?
We encourage you to enter the phone number of the recipient. If the address is too difficult to find we will contact the recipient to get directions. We always try not to spoil the surprise.